Effective Date: 07/22/2025

At Shaswat Initial Support Services (SISS), your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or engage with our services.

By using our website https://shaswatinitialsupportservices.com or availing our services, you consent to the practices described in this policy.


1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Full name

  • Email address

  • Phone number

  • Business name and details

  • Billing and payment information

  • Location or address

b. Non-Personal Information

  • IP address

  • Browser type

  • Device information

  • Pages visited on our site

  • Time spent on the website


2. How We Use Your Information

We use the collected data to:

  • Provide, operate, and improve our services

  • Communicate with you regarding our offerings or support

  • Customize user experience

  • Send marketing or promotional materials (with your consent)

  • Process payments and generate invoices

  • Fulfill obligations under service agreements


3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

  • With trusted third-party service providers who help us operate our business (e.g., payment processors, hosting providers), under strict confidentiality agreements.

  • To comply with legal obligations or respond to lawful requests from public authorities.

  • In the case of a business transfer, such as a merger, acquisition, or asset sale.


4. Data Security

We implement appropriate technical and organizational measures to secure your personal data from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will respond promptly in case of any breach.


5. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. These cookies help us analyze site traffic and user behavior to improve functionality.

You can choose to disable cookies via your browser settings, though doing so may affect site performance.


6. Your Rights

Depending on applicable laws, you may have the right to:

  • Access, update, or delete your personal data

  • Withdraw consent for data processing

  • Opt-out of marketing communications

  • File a complaint with a data protection authority

To exercise your rights, contact us at services@shaswatgroup.com.


7. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect data from minors. If we become aware of such data collection, we will delete it immediately.


8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of such websites. Please review their policies before sharing information.


9. Policy Updates

We may update this Privacy Policy from time to time. The revised version will be posted on this page with the updated “Effective Date.” We encourage you to review this policy periodically.


10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:

Shaswat Initial Support Services (SISS)
7th Floor – 727, Arved Transcube Plaza, 132 Ft. Ring Road,
Opp. Ranip BRTS, Ranip, Ahmedabad – 382480
Phone: 7046-396-020
Email: services@shaswatgroup.com